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0207 760 7670

Deliveries FAQs

Home Deliveries- how do they work?

Weightmedics are delighted to offer secure delivery of medications straight to a UK address of your choice in partnership with DX Courier Service.

We work hard at Weightmedics to meet all delivery times in partnership with our courier DX. Due to your delivery being medication we have to take extra precautions to ensure your products are delivered safely and in accordance with UK legislation. As a result, occasionally your parcel may experience a delay however we ensure that DX provide the most up to date tracking as possible.

Whilst most deliveries will arrive within 1-2 working days, DX Courier Services advise they can take up to five working days. We politely ask you with hold from contacting our team until this timeframe has been met as we are unable to investigate with DX until that point.

Delivery options through DX delivery couriers.
Standard Delivery – £5.95

Delivery is Monday to Friday (business days). Deliveries can not be made on weekends or public holidays.

The Details:

  1. Your medication will be delivered by DX Courier Services in discreet. All deliveries require a signature on arrival in compliance with UK legislation regarding shipping medication.
  2. Any UK address may be given – e.g. work, home, or a trusted friend or neighbour.
  3. If you are not home DX will leave a card to advise they have attempted delivery.
  4. We aim to delivery all medications within 24hrs, however we do request you give up to 5 days for medications to arrive before contacting the clinic.
  5. International Delivery is not available currently.
  6. Once a shipping address, GPS co-ordinates and visual of a customer’s front door are confirmed by DX Courier Services any disputes over delivery can unfortunately not be upheld by Weightmedics themselves. Instead these will be passed onto DX for investigation which can take up to 5 business days.
  7. We accept Master Card, Visa and AMEX. We can not accept returns of medication or any exchanges. All sales are final.
  8. If you have a question regarding your delivery please email deliveries@weightmedics.co.uk and a member of the Customer Care team will be able to assist you.

 

Blood Pressure Monitoring- How can I check mine?

 

As you may know, all patients both new and existing must undergo regular blood pressure monitoring whilst taking appetite suppressants.  Blood pressure and heart rate readings must be obtained from a reliable and approved device to ensure patient safety- we have a number of options for this.

Options For New Patients:

New patients to Weightmedics must have a blood pressure and heart rate check at one of our approved sites within 3 months of their Weightmedics appointment. You can attend one of our clinics, please see here for more information.

You can also obtain a blood pressure and heart rate reading from your GP or request a copy of one taken in the last 3 months. This must have the patients GP practice details.

It is also possible for you to attend any pharmacy and request a blood pressure or heart rate reading. Measurements must be documented on a pharmacy paper or have a pharmacy stamp.

Options For Existing Patients:

If you are an existing patient and not on medication for hypertension you can undertake home monitoring and submit a recording every 6 months.

Hypertensive and patients on antihypertensives must attend one of the approved assessment sites listed above for new patients and have their blood pressure checked every 3 months.

Recommended home BP monitors can be found here:
 https://bihsoc.org/bp-monitors/for-home-use/

BP monitors NOT recommended for home use can be found here:
https://bihsoc.org/bp-monitors/not-recommended/

Clinic Locations

Victoria

Richmond

Uxbridge

Edgware Road

Ilford

Glasgow

Hackney

Streatham

Twyford

York

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