Weightmedics are delighted to offer secure delivery of medications straight to a UK address of your choice in partnership with DX Courier Service.
We work hard at Weightmedics to meet all delivery times in partnership with our courier DX. Due to your delivery being medication we have to take extra precautions to ensure your products are delivered safely and in accordance with UK legislation. As a result, occasionally your parcel may experience a delay however we ensure that DX provide the most up to date tracking as possible.
Whilst most deliveries will arrive within 1-2 working days, DX Courier Services advise they can take up to five working days. We politely ask you with hold from contacting our team until this timeframe has been met as we are unable to investigate with DX until that point.
Delivery options through DX delivery couriers.
Standard Delivery – £5.96
Delivery is Monday to Friday (business days). Deliveries can not be made on weekends or public holidays.
- Your medication will be delivered by DX Courier Services in discreet. All deliveries require a signature on arrival in compliance with UK legislation regarding shipping medication.
- Any UK address may be given – e.g. work, home, or a trusted friend or neighbour.
- If you are not home DX will leave a card to advise they have attempted delivery.
- We aim to delivery all medications within 24hrs, however we do request you give up to 5 days for medications to arrive before contacting the clinic.
- Fridge items (e.g. Saxenda ) are sent in award winning natural wool packaging that keeps everything perfectly cool and in the controlled temperature between 2°C and 8°C
- International Delivery is not available currently.
- Once a shipping address, GPS co-ordinates and visual of a customer’s front door are confirmed by DX Courier Services any disputes over delivery can unfortunately not be upheld by Weightmedics themselves. Instead these will be passed onto DX for investigation which can take up to 5 business days.
- We accept Master Card, Visa and AMEX. We can not accept returns of medication or any exchanges. All sales are final.
- If you have a question regarding your delivery please email email@example.com and a member of the Customer Care team will be able to assist you.